Last Updated: September 13, 2024

Stage CARES Privacy Notice

This Privacy Notice (the “Notice”) describes how Stage Analytics, Inc., affiliates, and subsidiaries (collectively, “Stage,” “we,” “our,” or “us”) collects, uses, discloses, and otherwise processes the personal information described in this Notice, as well as the rights and choices individuals have regarding such personal information. For information about your privacy choices, please review Section 7. Your Privacy Choices.

Your use of our Services (defined below), and any dispute over privacy, is subject to this Notice and our Terms of Use.

Table of Contents:

1. Scope
2. Personal Information Collected
3. Purposes for Collecting and Processing
4. Disclosures and Sharing of Personal Information
5. Aggregate and De-identified Information
6. Cookies and Tracking
7. Your Privacy Choices
8. Children’s Information
9. Security
10. Third-Party Links
11. Changes to this Privacy Notice
12. Contact Us

1. Scope

Except as otherwise described below, this Notice applies to the personal information Stage collects and processes related to: visitors to our Stage CARES website, www.stagecares.com, where this Privacy Notice is posted (the “Site”) and other websites that may display or include a link to this Notice; individuals who use, access, or otherwise interact or engage with the services, features, and/or products made available through our Site; individuals who register for or participate in our events, product demos, surveys, research, or promotions; individuals who subscribe to receive news, information, and other communications from us; and individuals who communicate or otherwise interact or engage with us (collectively referred to as the “Services”).

Not in Scope. This Privacy Notice does not apply to the personal information that we collect and process about Stage employees, contractors, personnel, job applicants, or candidates.

2. Personal Information Collected

As further described below, we collect personal information directly from individuals, from third parties, and automatically through your use of our Services.

• Personal Information Collected Directly from You. The personal information we may collect from you depends on how you use our Services or otherwise interact or engage with us, but generally includes:
• Identifiers/contact information. When you contact us, request a product demo, or if you sign up for our mailing list, including via email or phone, we collect certain personal information from you, such as your name, job title, information about your company or government agency, phone number, email address, and any personal information that you otherwise submit to us.
• Survey responses. When you fill out our surveys, we may collect your survey responses, including information regarding demographics, preferences, and your opinion about our Services and other products. Participation in our surveys is voluntary.
• Communications and interactions. When you email, call, or otherwise communicate with us or members of our team, we collect and maintain a record of your communications. We also maintain records of communications and information that you may post on our social media channels and information you provide to us related to any customer support requests.
• Events. If you register for or attend an event that we host or sponsor, we may collect personal information related to your registration for and participation in such event.
• Other information. Depending on your interactions with us, we may collect additional information such as personal information related to your interactions with our Services.
• Personal Information from Third Parties. We may collect personal information about you from third-party sources, such as public databases, joint marketing/promotional partners, social media platforms, or other third parties.
• We may receive lead and prospect information, such as names, email addresses and contact information, from third parties about prospective customers who may be interested in our Services, products or offerings.
• If you post information about us or engage with us on third-party platforms, such as through your social media account, we may collect personal information about you from that third-party platform or account (e.g., your social media username and/or handle). These third-party platforms and services control the information that they collect and share about you. For information about how they may use and disclose your information, including any information you make public, please consult their respective privacy policies.
• Personal Information Collected Automatically. We automatically collect and derive personal information related to your use of our Services and your interactions with us. Such information may include:
• Device and browsing information. We use cookies, log files, pixel tags, and other tracking technologies to automatically collect information when users access or use our Services. We may collect device IP address, general location information, domain name, pageviews, date and time stamps, browser type, device type, device ID, Internet service provider, referring and exiting URLs, operating system, language, clickstream data, and similar device and usage information. For more information, see Section 6 Cookies and Tracking.
• Activities and usage. We also collect activity information related to your use of the Services, such as information about links clicked, searches, features used, pages viewed, and time spent within the Services.

3. Purposes for Collecting and Processing

• Generally, we collect, use, and otherwise process the personal information that we collect for the following purposes:
• Providing Services and support. To provide our products, offerings, and to operate our Services; to provide you access to content or Services features you request; to communicate with you about your use of our products, offerings, and Services; to provide support; to respond to your inquiries; to gather customer feedback; to fulfill your transactions and requests; to communicate with you; and for similar Service and support purposes.
• Analytics and improvement. To better understand how users access and use our Services, products, and offerings, and for other research and analytical purposes, such as to evaluate and improve our Services and business operations, to develop Services, features and new products and offerings, and for internal quality control and training purposes.
• Customization and personalization. To tailor the content that we may send you and that we may display on the Site or Services, including to offer personalized help and instructions, and to otherwise personalize your experience.
• Marketing and advertising. For marketing and advertising purposes. For example, to send you information about our products, offerings, and Services and the products and services of our affiliates, such as newsletters, and other marketing content, as well as any other information that you sign up to receive. We also may use certain personal information that we collect to manage and improve our advertising campaigns (both online and offline) so that we can better reach individuals with relevant content.
• Planning and managing events. For product demo and event planning and management, including registration, attendance, connecting you with other event attendees, contacting you about relevant events and Services, and following up with you about product demos or events that you attend.
• Research and surveys. To administer surveys, such as for market research or customer satisfaction purposes or improving our products and Services; to conduct statistical and data analytics; and for other similar purposes.
• Security and protection of rights. To protect our Services and our business operations; to prevent and detect fraud, unauthorized activities and access, and other misuse; where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our Terms of Use or other agreements we have with you or this Privacy Notice.
• Legal proceedings and obligations. To comply with the law and our legal obligations, to respond to legal process, related legal proceedings, or law enforcement requests.
• General business and operational support. To consider and implement mergers, acquisitions, reorganizations, bankruptcies, and other business transactions, and related to the administration of our general business, accounting, collections, auditing, compliance, recordkeeping, and legal functions.

4. Disclosures and Sharing of Personal Information

• Generally, we disclose the personal information that we collect to provide our Services, respond to and fulfil your transactions or requests, as otherwise directed or consented to by you, and for other purposes otherwise described in this Notice, such as:
• Services and support. To provide and operate our products and Services, communicate with you about your use of the products and Services, provide troubleshooting and technical support, respond to your inquiries, fulfill your requests, and for similar Service and support purposes.
• Analytics and improvement. To better understand how users access and use the Services, our products, and offerings, and for other research and analytical purposes, such as to evaluate and improve our products, Services, and business operations, to develop our products, Services, and features, and for internal quality control and training purposes.
• Marketing, advertising, and campaign management. We may disclose certain personal information to advertising network providers, sponsors, or traffic measurement services, who may use this information to improve and measure the effectiveness of our advertisements and those of third parties. Additionally, we may disclose certain personal information to our affiliates for our affiliates own marketing purposes. For more information, see Section 6 Cookies and Tracking.
• In support of business transfers. If we, our affiliates, or subsidiaries are or may be acquired by, merged with, financed by, or invested in by another company, or if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected about you to the other company. We may also share certain personal information as necessary prior to the completion of such a transaction or corporate transactions such as financings or restructurings, to lenders, auditors, and other advisors, including attorneys and consultants, as part of due diligence or as necessary to plan for a transaction.
• Compliance, governance, and legal requirements. To comply with our legal and compliance obligations and to respond to legal process and related legal proceedings. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements. We may also disclose information, including personal information, related to litigation and other legal claims or proceedings in which we are involved, as well as for our internal accounting, auditing, compliance, recordkeeping, and legal functions.
• Security and protection of rights. To protect the Services and our business operations; to prevent and detect fraud, unauthorized activities and access, and other misuse; where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our Terms of Use or other agreements we have with you or this Privacy Notice.
• We may disclose and make available personal information for the purposes described above to other parties, which may include:
• Affiliates: We may disclose personal information we collect to our affiliates or subsidiaries who will use and disclose this personal information in accordance with the principles of this Privacy Notice.
• Vendors and service providers: We may disclose the personal information that we collect to our service providers and others who perform functions on our behalf or provide us services. These may include, for example, service providers that host or operate our Site, payment processors, analytics providers, information technology service providers, customer service vendors, consultants, auditors, and legal counsel.
• Advertising and analytics platforms, providers, and networks. We may disclose or make available personal information to the platform providers and vendors that we use to provide or make available certain features or portions of the Services, or as necessary to respond to your requests. We may also make certain information (such as browsing information) available to advertising platforms, providers and networks in support of our marketing, advertising, and campaign management.
• Others as permitted or required by applicable law. We may disclose personal information to other parties to the extent permitted or required by applicable law. This may include regulators, government entities, or law enforcement.
• Security and protection of rights. We may disclose your personal information when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Privacy Notice, or as evidence in litigation in which we are involved.
• With Permission. We may disclose personal information in ways not described above. If we do so, we will notify you, and if necessary, obtain your consent.

5. Aggregate and De-identified Information

To the extent permitted by applicable law, we may receive, use, create, and disclose aggregate and other non-identifiable information related to our business, products, and Services for quality control, analytics, research, development, marketing, and other purposes.

6. Cookies and Tracking

We and our providers use cookies, pixel tags, and other similar tracking technologies to automatically collect information about browsing activity, device type, and similar information within our Site and Services. This information, which may be considered personal information in some jurisdictions, is used, for example, to analyze and understand how you access, use, and interact with our Site and Services; to identify and resolve bugs and errors in our Site and Services; to assess, secure, protect, optimize, and improve the performance of our Site and Services; for marketing, advertising, measurement and analytics purposes; and to personalize content on our Site. We may also de-identify and/or aggregate such information to analyze trends, administer our Site and Services, and gather broad demographic information for aggregate uses, and for any other lawful purposes.

Cookies. Cookies are alphanumeric identifiers used for tracking purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to support the security and performance of the Site and Services, or to allow us to track activity and usage data within and across our Site and Services.

Pixel Tags and Similar Technologies. Pixel tags (sometime called web beacons or clear GIFs) are tiny graphics with a unique identifier, similar in function to cookies. We may use these tracking technologies to understand users’ activities, to help manage content and compile usage statistics, and in emails to let us know when they have been opened or forwarded so we can track response rates and gauge the effectiveness of our communications.

Local storage objects. Local storage is a web storage mechanism that allows us to store data on a browser that persists even after the browser window is closed. Local storage may be used by our web servers to cache certain information in order enable faster loading of pages and content when you return to our websites. You can clear data stored in local storage through your browser. Please consult your browser help menu for more information.

Analytics. We use analytics tools, such as Google Analytics , to evaluate usage and traffic on our Site and Services. These analytics providers use cookies, pixels, and other tracking technologies to collect usage data to provide us with reports and metrics that help us analyze, improve, and enhance performance and user experience. You can learn more about how Google uses your information at www.google.com/policies/privac.../ (“How Google uses information from sites or apps that use our services”). You can also download the Google Analytics Opt-out Browser Add-on to prevent your information from being used by Google Analytics at https://tools.google.com/dlpag....

Advertising Networks. We work with ad networks, channel partners, mobile ad networks, analytics and measurement services, and others (“ad networks”) to personalize content and display advertising within our Services, as well as to manage our advertising on third-party websites, mobile apps, and online services. We may share certain information with ad networks, and we may each use cookies, pixels tags, and other tools to collect usage and browsing information within our Services, as well as on third-party websites, apps, and services. This information may include IP address, location information, cookie and advertising IDs, and other identifiers, as well as browsing information.

Custom Lists and Matching. We may share or make available certain customer list information (such as your name, email address and other contact information) with ad networks, social media platforms, and other providers (i) so that we can better target ads and content to you across third party sites, platforms and services, (ii) in some cases, these parties may help us to enhance our customer lists with additional demographic or other information, so we can better target our advertising and marketing campaigns, (iii) create lookalike audiences to help us identify potential new customers.

Do-Not-Track. Currently, our Services do not recognize web browser “Do-Not-Track” requests. You may, however, disable certain tracking as discussed below (e.g., by disabling cookies).

7. Your Privacy Choices

You have certain choices regarding our processing of your personal information. For example:

Marketing Communications. We may send periodic promotional and operational emails or other similar communications to you. You may change your preferences or unsubscribe by following the instructions provided to you in the communication. If you opt out of receiving promotional emails from us, we may still send you communications about your account or any Services you have requested or received from us.

Industry Ad Choice Programs. You can also control how participating ad networks use the information that they collect about your visits to our Site and Services and those of third parties, in order to display more relevant targeted advertising to you. You can obtain more information and opt out of receiving targeted ads from participating ad networks at https://aboutads.info/choices (Digital Advertising Alliance).

Cookie preferences. You can set your browser to block certain cookies or notify you when a cookie is set; you can also delete cookies. The “Help” portion of the toolbar on most browsers will tell you how to prevent your device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to delete cookies. Visitors to our Site who disable cookies will be able to browse the Sites, but some features may not function. If you visit our Site from a different device or from a different browser on the same device, you will need to apply your cookie settings for that browser and/or device as well.

8. Children’s Information

Our Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems. If you are a parent or guardian and believe we have collected your child’s information in violation of applicable law, please contact us as set forth in Section 12 Contact Us.

9. Security

We have implemented safeguards that are intended to protect the personal information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee security.

10. Third-Party Links

Our Site and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Privacy Notice, but instead is governed by the privacy notices of those third-party websites. We are not responsible for the information practices of such third-party websites.

11. Changes to this Privacy Notice

We may make changes to this Privacy Notice from time to time, so please be sure to check back periodically. We will post updates to the Privacy Notice on the Site. If we make any material changes to this Privacy Notice, we will endeavor to provide you prior notice, such as by emailing or posting prominent notice on our Site.

12. Contact Us

We welcome your questions and comments about your privacy or this Privacy Notice. Please contact us by emailing info@stagecares.com for additional information.